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March 14.2025
2 Minutes Read

Common Navien Error Codes: Troubleshooting Your Tankless Water Heater

Modern water heater displaying error code in utility room.

Understanding Navien Error Codes for Tankless Water Heaters

Tankless water heaters have revolutionized how we think about hot water, especially popular brands like Navien. While they provide hot water on demand, issues can crop up that may confuse even the most tech-savvy homeowner. This guide breaks down common Navien error codes, revealing quick and DIY fixes that should keep your plumbing humming.

Common Error Codes and Their Solutions

When your Navien tankless water heater displays an error code, it serves as a helpful guide in diagnosing what’s gone wrong. Here are some common codes, their explanations, and straightforward solutions:

Error Code E001: Overheated Water

This indicates that the water temperature is reaching unsafe levels due to issues like sediment build-up in the heat exchanger. To fix this, clean the inlet water strainer and ensure the flow sensor operates correctly.

Error Code E002: Low Water Pressure

Low water supply can halt your heater. This resolves itself automatically when pressure normalizes—patience is key here.

Error Code E003: Ignition Failure

Often triggered by a closed main gas supply, check that the supply is running and the igniter is sparking properly.

Error Code E004: Flame Detection Issues

Note this error if your heater detects an incorrect flame. Check the ground wire and the igniter’s performance.

Error Code E007 and E008: Thermistor Problems

These codes signal issues in the hot water outlet. Evaluating and replacing the thermistor as needed should fix the problem.

Error Code E009: Fan Problems

If the fan motor isn't operating properly, clean the air filter and check if the fan motor needs replacement.

Error Code E010: Air Pressure Issues

Air pressure problems can cause the unit to malfunction. Inspect the vent pipe and air filter, replacing any faulty components if necessary.

Error Code E011: High Water Pressure

Here, you may find the water pressure sensor malfunctioning. A reset usually fixes the issue, but persistent problems might need a technician’s touch.

Proactive Maintenance Tips

Regular maintenance is crucial in avoiding these problems. Annual checks can prolong the life of your Navien tankless water heater and ensure optimal performance. Consider scheduling professional inspections to catch small issues before they morph into bigger headaches, similar to how you'd keep your car in shape.

Conclusion

Stay ahead of potential issues with your Navien tankless water heater by understanding these error codes. Whether you tackle simple fixes or call for professional help, regular checkups can make a remarkable difference in your home comfort.

Are you interested in more home improvement tips? Explore our services and discover how we can help enhance your living space today!

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